Online Triage Services

ONLINE TRIAGE

Dr. Bhalla & Partners

🚨Total Triage Implemention plan🚨

Dr Bhalla & Partners have implemented Total Triage system for all query requests. 

As part of this transition:

 The telephone Query Line is closed (exemption for housebound & vulnerable patients)

 All prescriptions, referrals, sick note, letter-related queries, and administrative queries must be submitted via the NHS website/Accurx.

Once you have submitted your request, you can review that your request has been submitted succesfully.

Your request will be reviewed and processed by the relevent department within 48 hours of receipt. 

You will  be contacted with further information, advice or instructions regarding the next steps.

Surgery Opening hours are: Monday to Friday 08:00-18:30pm

Please ensure that your request is complete and acurate also that your contact details are up-to-date as incomplete and inaccurate information may lead to delays in processing your request.

 

Your cooperation is much appreciated.

If you need more urgent help, Please contact our GP practice. If it's closed, visit NHS 111 online or call 111. In an emergency call 999

Page last reviewed: 19 October 2026
Page created: 27 March 2023